asklearn

Look up Microsoft Purview documentation and guidance from Microsoft Learn. Use this skill ONLY when the user's question does NOT match a diagnostic symptom in dlm-diagnostics. Use dlm-diagnostics first for troubleshooting issues like retention policy errors, archive problems, inactive mailboxes, etc. Use asklearn for general questions like: how do I create a retention policy, how do I set up eDiscovery, how do I enable audit logging, how do I configure communication compliance, how do I set up information barriers, how do I use insider risk management, how do I manage records, or how do I conf

Ask Learn

Surface relevant Microsoft Learn documentation and step-by-step guidance for Microsoft Purview topics. This skill is a fallback — use the dlm-diagnostics skill first for troubleshooting active issues.

When to Use This Skill

User asks "how do I…" about a Purview feature
User asks for help, guidance, or documentation
User wants to learn about a Purview capability
The question does not match a diagnostic symptom in dlm-diagnostics

When NOT to Use This Skill

User reports a specific problem or error → use dlm-diagnostics instead
User needs to run diagnostic commands → use dlm-diagnostics instead
The symptom matches any entry in the dlm-diagnostics decision tree → use that skill

Supported Topics

Topic	Keywords
Retention Policies	retention, retain, delete after, data lifecycle
Retention Labels	retention label, auto-apply label, compliance tag
Archive Mailboxes	archive, auto-expanding archive, online archive
Inactive Mailboxes	inactive mailbox, deleted user mailbox, preserve mailbox
eDiscovery	ediscovery, content search, legal hold, litigation hold, review set
Audit Log	audit, audit log, user activity, admin activity
Communication Compliance	communication compliance, monitor communications, chat monitoring
Information Barriers	information barrier, chinese wall, block communication
Insider Risk Management	insider risk, data theft, departing employee, risky user
Records Management	records management, declare record, disposition, file plan
Adaptive Scopes	adaptive scope, dynamic scope, scope query

Workflow

Check dlm-diagnostics first — if the user's question matches a diagnostic symptom, use that skill instead.
Call the ask_learn MCP tool — pass the user's question as the question parameter.
Present the results — the tool returns matching Microsoft Learn links and step-by-step guidance.
Summarize — provide the user with the most relevant links and a brief overview of the steps.

Output Format

## 📚 Microsoft Learn Resources

**Topic:** <matched topic>

### Documentation
- [Link title](url) — brief context

### Quick Steps
1. Step 1
2. Step 2
3. ...

> 💡 For detailed instructions, visit the linked documentation.
> ⚠️ If you're experiencing an issue with this feature, try the `dlm-diagnostics` skill instead.