agents-sdk-python-otel
Use when adding, configuring, validating, or troubleshooting OpenTelemetry observability for a Microsoft 365 Agents SDK application in Python. Trigger when the user mentions OpenTelemetry, OTel, telemetry, traces, metrics, logs, OTLP, Aspire Dashboard, Application Insights, Azure Monitor, distributed tracing, custom tracers or meters, span sampling, or observing microsoft_agents SDK signals.
OpenTelemetry for Agents SDK (Python)
Goal
Configure traces, metrics, and logs for a Python Agents SDK application, including the SDK's built-in telemetry and a local Aspire Dashboard. Preserve the project's dependency manager, web host, logging design, and startup lifecycle.
Non-negotiable rules
- Configure global OpenTelemetry providers before importing most
microsoft_agentsSDK modules. The Python SDK resolves tracers and meters at import time.microsoft_agents.activitycontains no telemetry and is safe to import before provider setup. - Extend existing providers instead of attempting to replace already-set global providers. OpenTelemetry Python does not permit provider replacement after initialization.
- Instrument aiohttp, requests, or other libraries after providers are configured and before the application starts handling traffic.
- Use one stable application-specific
service.name. - Let exporters read standard OTEL environment variables. Never hardcode collector credentials, API keys, or connection strings.
- Never add prompts, responses, message text, tokens, authorization headers, cookies, secrets, attachment contents, user names, user IDs, conversation IDs, activity IDs, or arbitrary HTTP headers to custom telemetry by default.
- Keep custom metric attributes low-cardinality. Good dimensions include route type, activity type, channel ID, operation, status, and error type.
- Use batch processors for normal applications. Simple processors are only appropriate for narrow debugging or tests.
- Do not set always-on sampling as a production default. Honor the deployment sampling policy or configure a deliberate parent-based ratio.
- Flush tracer, meter, and logger providers during graceful shutdown. Do not silently ignore exporter or shutdown failures.
- Avoid duplicate
LoggingHandlerinstances on the root logger. - Aspire Dashboard anonymous mode is local-development only. Bind it to loopback and never deploy that configuration.
- Telemetry must record and re-raise application exceptions.
Workflow
Complete these steps in order.
1. Inspect the application
Find:
pyproject.toml,requirements*.txt, lockfiles, Python version, virtual environment convention, and dependency manager.- The actual startup module and import order.
- Whether the app uses aiohttp, FastAPI, Flask, requests, httpx, or another server/client stack.
- Existing global tracer, meter, or logger providers.
- Existing OTLP, Azure Monitor, Application Insights, or vendor-specific exporters.
- Existing logging handlers and shutdown hooks.
- Existing custom tracers, meters, instruments, and instrumentation calls.
- OTEL settings in
.envtemplates, deployment manifests, containers, and CI/CD configuration.
If any provider is already configured, merge the missing exporter,
instrumentation, processor, or logging behavior into that setup. Do not call
trace.set_tracer_provider, metrics.set_meter_provider, or
set_logger_provider a second time.
Choose one provider setup:
- Use zero-code instrumentation when the user requests no OTel setup code and
the application's process can be started through
opentelemetry-instrument. - Use programmatic configuration when the application must own providers, processors, custom exporters, shutdown behavior, or unsupported instrumentation.
- Preserve an existing provider setup instead of introducing either approach alongside it.
2. Add only the required packages
Use the project's dependency manager and preserve its lockfile.
For zero-code instrumentation of a pip-based aiohttp application:
python -m pip install `
"python-dotenv[cli]" `
opentelemetry-distro `
opentelemetry-exporter-otlp `
opentelemetry-instrumentation-aiohttp-server `
opentelemetry-instrumentation-aiohttp-client `
opentelemetry-instrumentation-requests `
opentelemetry-instrumentation-logging
For programmatic instrumentation of a pip-based aiohttp application:
python -m pip install `
opentelemetry-api `
opentelemetry-sdk `
opentelemetry-exporter-otlp `
opentelemetry-instrumentation-aiohttp-server `
opentelemetry-instrumentation-aiohttp-client `
opentelemetry-instrumentation-requests
Install only instrumentations for libraries the application actually uses. Examples:
opentelemetry-instrumentation-fastapiopentelemetry-instrumentation-flaskopentelemetry-instrumentation-httpxopentelemetry-instrumentation-logging
Keep OpenTelemetry API, SDK, exporter, and instrumentation versions compatible. Do not add a second dependency manifest or switch package managers.
3. Configure providers
Zero-code setup
Do not add an instrumentation.py module, OTel imports, provider setup, or
manual instrumentation calls to application code. Configure the distro with
standard environment variables:
OTEL_SERVICE_NAME=contoso-support-agent
OTEL_EXPORTER_OTLP_ENDPOINT=http://localhost:4317
OTEL_EXPORTER_OTLP_PROTOCOL=grpc
OTEL_TRACES_EXPORTER=otlp
OTEL_METRICS_EXPORTER=otlp
OTEL_LOGS_EXPORTER=otlp
OTEL_PYTHON_LOGGING_AUTO_INSTRUMENTATION_ENABLED=true
The process that launches opentelemetry-instrument must already contain
these variables. Calling load_dotenv() in the application startup module is
too late: the zero-code launcher configures providers before it imports the
application. For a local .env, load it in the parent process:
python -m dotenv run -- opentelemetry-instrument python -m src.main
This command requires python-dotenv[cli]. In deployments, configure the same
variables in the process environment and use:
opentelemetry-instrument python -m src.main
The launcher is part of the required startup lifecycle. Running
python -m src.main directly does not enable zero-code export. Installed
instrumentation packages are discovered by the distro and initialized before
the application starts.
Programmatic setup
Create instrumentation.py without importing any Agents SDK telemetry module:
from __future__ import annotations
import logging
import os
import socket
from dataclasses import dataclass
from opentelemetry import metrics, trace
from opentelemetry._logs import set_logger_provider
from opentelemetry.exporter.otlp.proto.grpc._log_exporter import (
OTLPLogExporter,
)
from opentelemetry.exporter.otlp.proto.grpc.metric_exporter import (
OTLPMetricExporter,
)
from opentelemetry.exporter.otlp.proto.grpc.trace_exporter import (
OTLPSpanExporter,
)
from opentelemetry.sdk._logs import LoggerProvider, LoggingHandler
from opentelemetry.sdk._logs.export import BatchLogRecordProcessor
from opentelemetry.sdk.metrics import MeterProvider
from opentelemetry.sdk.metrics.export import PeriodicExportingMetricReader
from opentelemetry.sdk.resources import Resource
from opentelemetry.sdk.trace import TracerProvider
from opentelemetry.sdk.trace.export import BatchSpanProcessor
@dataclass(frozen=True)
class TelemetryProviders:
tracer_provider: TracerProvider
meter_provider: MeterProvider
logger_provider: LoggerProvider
def shutdown(self) -> None:
failures: list[tuple[str, Exception]] = []
for name, provider in (
("logger", self.logger_provider),
("meter", self.meter_provider),
("tracer", self.tracer_provider),
):
try:
provider.shutdown()
except Exception as exception:
failures.append((name, exception))
if failures:
details = "; ".join(
f"{name}: {exception!r}" for name, exception in failures
)
raise RuntimeError(
f"Telemetry provider shutdown failed: {details}"
) from failures[0][1]
def configure_otel_providers(
service_name: str,
service_version: str | None = None,
) -> TelemetryProviders:
resolved_service_name = os.getenv("OTEL_SERVICE_NAME", service_name)
resource_attributes: dict[str, str] = {
"service.name": resolved_service_name,
"service.instance.id": socket.gethostname(),
"telemetry.sdk.language": "python",
}
if service_version:
resource_attributes["service.version"] = service_version
resource = Resource.create(resource_attributes)
tracer_provider = TracerProvider(resource=resource)
tracer_provider.add_span_processor(
BatchSpanProcessor(OTLPSpanExporter())
)
trace.set_tracer_provider(tracer_provider)
meter_provider = MeterProvider(
resource=resource,
metric_readers=[
PeriodicExportingMetricReader(OTLPMetricExporter())
],
)
metrics.set_meter_provider(meter_provider)
logger_provider = LoggerProvider(resource=resource)
logger_provider.add_log_record_processor(
BatchLogRecordProcessor(OTLPLogExporter())
)
set_logger_provider(logger_provider)
root_logger = logging.getLogger()
if not any(
isinstance(handler, LoggingHandler)
for handler in root_logger.handlers
):
root_logger.addHandler(
LoggingHandler(
level=logging.NOTSET,
logger_provider=logger_provider,
)
)
return TelemetryProviders(
tracer_provider=tracer_provider,
meter_provider=meter_provider,
logger_provider=logger_provider,
)
Exporter constructors intentionally omit endpoints and headers so they honor the standard OTEL environment variables.
If the application already configured a provider, do not use this complete template. Modify the existing provider setup instead.
4. Enforce provider-before-SDK import order
For zero-code instrumentation, opentelemetry-instrument establishes the
providers before loading the startup module; do not duplicate provider setup
in that module.
For programmatic instrumentation, the startup module must load environment variables, configure providers, and only then import the agent:
from dotenv import load_dotenv
load_dotenv()
from .instrumentation import configure_otel_providers
TELEMETRY = configure_otel_providers(
service_name="contoso-support-agent",
service_version="1.0.0",
)
# These imports must remain below provider initialization.
from .agent import AGENT_APP, CONNECTION_MANAGER
from .start_server import start_server
start_server(
agent_application=AGENT_APP,
auth_configuration=(
CONNECTION_MANAGER.get_default_connection_configuration()
),
telemetry=TELEMETRY,
)
Do not move microsoft_agents.hosting.core,
microsoft_agents.hosting.aiohttp, authentication, storage, connector, or
agent-module imports above provider initialization.
5. Instrument the libraries the app uses
For zero-code instrumentation, install only the applicable instrumentation
packages and let the distro discover them. Do not also call their
instrument() methods in application code.
For programmatic instrumentation, configure aiohttp server/client and requests explicitly:
from opentelemetry.instrumentation.aiohttp_client import (
AioHttpClientInstrumentor,
)
from opentelemetry.instrumentation.aiohttp_server import (
AioHttpServerInstrumentor,
)
from opentelemetry.instrumentation.requests import RequestsInstrumentor
def instrument_libraries() -> None:
AioHttpServerInstrumentor().instrument()
AioHttpClientInstrumentor().instrument()
RequestsInstrumentor().instrument()
Call instrument_libraries() after provider setup and before creating the web
application or making instrumented requests.
Do not enrich spans with complete URLs, query strings, headers, request bodies, response bodies, prompts, or agent messages. If custom hooks are required, add only reviewed, bounded attributes.
6. Integrate graceful shutdown
For zero-code instrumentation, the distro-created SDK providers register process-exit shutdown hooks. Do not also shut those providers down from application code. Ensure the application exits normally so the registered hooks can flush telemetry.
For programmatic instrumentation, make the application lifecycle the single owner of provider shutdown. For aiohttp, attach cleanup to the application rather than relying only on process exit:
import asyncio
from aiohttp import web
from .instrumentation import TelemetryProviders
def create_app(
telemetry: TelemetryProviders,
) -> web.Application:
app = web.Application()
async def shutdown_telemetry(_: web.Application) -> None:
await asyncio.to_thread(telemetry.shutdown)
app.on_cleanup.append(shutdown_telemetry)
return app
For another host, use its supported lifespan or shutdown callback. For a simple synchronous process:
try:
run_application()
finally:
TELEMETRY.shutdown()
Register one owner for shutdown. Do not call provider shutdown both from the
web host and an atexit handler.
7. Configure OTLP
For the local Aspire Dashboard using OTLP/gRPC, add non-secret defaults to the
uncommitted .env and document them in env.TEMPLATE or .env.example:
OTEL_SERVICE_NAME=contoso-support-agent
OTEL_EXPORTER_OTLP_ENDPOINT=http://localhost:4317
OTEL_EXPORTER_OTLP_PROTOCOL=grpc
For zero-code instrumentation, also select each signal exporter and enable Python logging auto-instrumentation:
OTEL_TRACES_EXPORTER=otlp
OTEL_METRICS_EXPORTER=otlp
OTEL_LOGS_EXPORTER=otlp
OTEL_PYTHON_LOGGING_AUTO_INSTRUMENTATION_ENABLED=true
Use the standard names above. Do not use nested application-configuration
forms such as OTEL__EXPORTER__OTLP__ENDPOINT; OpenTelemetry exporters read
OTEL_EXPORTER_OTLP_ENDPOINT.
Standard variables to support:
| Variable | Purpose |
|---|---|
OTEL_SERVICE_NAME | Stable application service name |
OTEL_RESOURCE_ATTRIBUTES | Stable resource metadata |
OTEL_EXPORTER_OTLP_ENDPOINT | Base OTLP collector endpoint |
OTEL_EXPORTER_OTLP_PROTOCOL | Usually grpc or http/protobuf |
OTEL_EXPORTER_OTLP_HEADERS | Collector authentication headers; keep secret |
OTEL_TRACES_EXPORTER | Trace exporter selection; use otlp for an OTLP collector |
OTEL_METRICS_EXPORTER | Metric exporter selection; use otlp for an OTLP collector |
OTEL_LOGS_EXPORTER | Log exporter selection; use otlp for an OTLP collector |
OTEL_PYTHON_LOGGING_AUTO_INSTRUMENTATION_ENABLED | Installs the zero-code OTel logging handler |
OTEL_TRACES_SAMPLER | Trace sampling strategy |
OTEL_TRACES_SAMPLER_ARG | Sampling strategy argument |
OTEL_METRIC_EXPORT_INTERVAL | Metric export interval in milliseconds |
Use deployment secrets for OTLP headers and Azure Monitor connection strings.
Never commit populated .env files.
8. Add custom business telemetry only when useful
The Agents SDK already emits adapter, application, turn, connector, storage, authentication, authorization, and user-token-client signals. Add custom telemetry only for application-specific operations.
Import this helper only after providers are configured:
from opentelemetry import metrics, trace
SOURCE_NAME = "Contoso.SupportAgent"
SOURCE_VERSION = "1.0.0"
TRACER = trace.get_tracer(SOURCE_NAME, SOURCE_VERSION)
METER = metrics.get_meter(SOURCE_NAME, SOURCE_VERSION)
ROUTE_EXECUTIONS = METER.create_counter(
"agent.route.executions",
unit="{execution}",
description="Number of application route executions.",
)
ROUTE_DURATION = METER.create_histogram(
"agent.route.duration",
unit="ms",
description="Application route execution duration.",
)
Instrument a route with bounded attributes:
import time
from opentelemetry.trace import Status, StatusCode
started = time.perf_counter()
status = "ok"
with TRACER.start_as_current_span("agent.route.execute") as span:
try:
await handle_message(context)
except Exception:
status = "error"
raise
finally:
attributes = {
"route.type": "message",
"status": status,
}
ROUTE_EXECUTIONS.add(1, attributes)
ROUTE_DURATION.record(
(time.perf_counter() - started) * 1000,
attributes,
)
The span context manager ends the span automatically. Do not call span.end()
inside the with block.
Use normal Python logging records for operational logs. The OTel
LoggingHandler correlates records emitted in an active context. Keep
sensitive and high-cardinality content out of log messages and extra
attributes.
9. Filter selected SDK spans only when requested
For centrally managed removal of selected completed spans, prefer the OpenTelemetry Collector filter processor:
processors:
filter/drop_agents_storage:
error_mode: ignore
trace_conditions:
- span.name == "agents.storage.read"
- span.name == "agents.storage.write"
- span.name == "agents.storage.delete"
batch:
service:
pipelines:
traces:
receivers: [otlp]
processors: [filter/drop_agents_storage, batch]
exporters: [otlp]
Collector filtering prevents matching spans from reaching the backend and centralizes policy, but it does not reduce application or application-to-Collector overhead. Dropping individual spans can orphan descendants and produce incomplete traces.
Use an SDK sampler when the goal is to avoid recording and transmitting the telemetry. Prefer sampling whole traces. If a user explicitly requires span-name filtering inside the application, wrap the deployment sampler:
from opentelemetry.sdk.trace.sampling import (
Decision,
ParentBased,
Sampler,
SamplingResult,
TraceIdRatioBased,
)
SUPPRESSED_SPANS = frozenset(
{
"agents.storage.read",
"agents.storage.write",
"agents.storage.delete",
}
)
class SpanFilterSampler(Sampler):
def __init__(self, delegate: Sampler) -> None:
self._delegate = delegate
def should_sample(
self,
parent_context,
trace_id,
name,
kind=None,
attributes=None,
links=None,
trace_state=None,
):
if name in SUPPRESSED_SPANS:
return SamplingResult(Decision.DROP)
return self._delegate.should_sample(
parent_context=parent_context,
trace_id=trace_id,
name=name,
kind=kind,
attributes=attributes,
links=links,
trace_state=trace_state,
)
def get_description(self) -> str:
return f"SpanFilterSampler({self._delegate.get_description()})"
sampler = SpanFilterSampler(
ParentBased(root=TraceIdRatioBased(0.1))
)
tracer_provider = TracerProvider(
resource=resource,
sampler=sampler,
)
The filter must wrap ParentBased; placing the filter only in the
ParentBased.root delegate will not filter child SDK spans with a sampled
parent.
Use literal span names in the provider bootstrap. Importing Agents SDK constant modules there can violate the provider-before-SDK import rule.
Do not implement the default filtering policy in an application
SpanProcessor. Processors receive spans that were already recorded, and a
normal processor chain does not let one processor prevent later processors
from receiving the same span.
10. Set up the Aspire Dashboard
Copy assets/start-aspire-dashboard.ps1 from this skill into a local scripts
directory and run:
.\start-aspire-dashboard.ps1
Open http://localhost:18888. The script:
- Binds the UI and OTLP ports to
127.0.0.1. - Exposes OTLP/gRPC on
4317and OTLP/HTTP on4318. - Enables unsecured access only for local development.
- Pulls
mcr.microsoft.com/dotnet/aspire-dashboard:latest.
Do not start a second container if aspire-dashboard already exists. Reuse or
stop the existing container:
docker stop aspire-dashboard
11. Validate end to end
- Run the project's existing tests, type checker, or import/compile check.
- Start Aspire Dashboard and confirm the container remains running.
- Start the exact instrumented entry point:
- For zero-code setup, use the documented
dotenv runandopentelemetry-instrumentcommand. Confirm the application source has no OTel provider setup or manual instrumentation. - For programmatic setup, start the application module that configures providers before the SDK imports.
- For zero-code setup, use the documented
- Send at least one message through Agents Playground or a configured channel. Metrics are exported periodically and can take one or more export intervals, plus dashboard processing time, to appear. Wait and refresh the dashboard before diagnosing missing metrics.
- In Aspire Dashboard, confirm:
- Telemetry is grouped under the application's
service.name. - Traces include
agents.adapter.processoragents.app.run. - Metrics include
agents.activities.received,agents.turn.count, or another exercised SDK operation. - Python logging records appear with trace correlation.
- Telemetry is grouped under the application's
- Stop the application normally and confirm provider shutdown completes.
- Exercise a failure path when practical and confirm the span is marked
ERRORwhile the exception still reaches normal application handling.
See references/sdk-signals.md for the canonical Agents SDK spans, metrics, constants, and Aspire smoke test.
Exporter choices
Aspire Dashboard or another OTLP collector
Use opentelemetry-exporter-otlp and select imports matching the collector's
gRPC or HTTP/protobuf protocol.
Azure Monitor / Application Insights
When requested, use the current stable azure-monitor-opentelemetry
distribution and call configure_azure_monitor() before importing the Agents
SDK. Load APPLICATIONINSIGHTS_CONNECTION_STRING from a secret source.
The Azure Monitor distribution owns provider configuration. Do not also run the complete manual provider template unless the current Azure Monitor documentation explicitly supports that combination. Preserve OTLP only when dual export is intentional.
Existing logging configuration
Preserve the application's formatters, filters, levels, and handlers. Add one
OTel LoggingHandler or use the exporter integration already provided by the
selected distribution. Do not call logging.basicConfig() merely to enable
OTel.
Troubleshooting
| Symptom | Check |
|---|---|
| No SDK spans or metrics | Providers were configured after importing microsoft_agents.hosting.core |
Zero-code launch ignores .env | Load .env in the parent with python -m dotenv run -- opentelemetry-instrument ...; application load_dotenv() runs too late |
| Direct Python launch has no telemetry | Zero-code setup requires opentelemetry-instrument; use the instrumented entry point |
| Provider override warning | More than one module calls a global set_*_provider function |
| aiohttp spans missing | Instrumentors ran after application creation or requests began |
| Custom telemetry missing | Tracer/meter helper was imported before provider setup |
| Logs missing | One LoggingHandler and a batch log processor are configured |
| Duplicate logs | Multiple OTel handlers were attached to the same logger hierarchy |
| Dashboard empty | Endpoint is http://localhost:4317; exporter and protocol are gRPC |
| Traces appear but metrics do not | Metrics can take one or more OTEL_METRIC_EXPORT_INTERVAL periods plus dashboard processing time to appear; wait and refresh before troubleshooting |
| OTLP protocol error | Exporter import, endpoint port, and protocol do not match |
| Last telemetry is absent | All three providers are shut down during graceful cleanup |
| High telemetry cost | Remove high-cardinality attributes and reduce trace sampling |
| Filtered child spans still appear | The filter was placed inside, rather than around, ParentBased |
Contributing
If SDK signals differ from references/sdk-signals.md, the sample no longer runs, or the Aspire setup changes, draft an issue containing Python/package versions, startup import order, host framework, expected signal, actual result, and any workaround: https://github.com/microsoft/agents/issues/new
microsoft/agents · MIT · Revision b9bd6708b51c
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